FAQS

We have tailored warranty plans for each of our products. Visit our Warranty Information page to learn more about your Jostens product.

You may experience delays as we have implemented social distancing guidelines and this may slow down processing. Many of our products are custom-made just for you. Delivery times can include manufacturing time plus delivery time. Read more about shipping and delivery.

We are working closely with your school to coordinate a delivery time that works for your school and complies with local social distancing guidelines. Your order status will be updated with the new delivery details as soon as they are finalized.

Jostens.com uses cookies to customize and improve your experience while using our site. We are committed to protecting your privacy and will not share your personal details without your consent.

If your ring needs repairing, please contact your Jostens sales representative or mail it directly to us. Visit our Warranty Information page for more details.

We'd love to send you the latest Jostens ring catalog and ring sizer so you can confidently order the ring that's right for you. Please fill out this form and we'll send you one directly.

Try removing abbreviations and instead search your school or group keywords, like "Jefferson" instead of "Jefferson High School." If you are still unable to locate your school or group, please contact your Jostens representative.

We have many easy ways to pay and process your payment. For more details see payment options.

Yes, we do! Is your lost class ring on the list? Visit our Jostens Found Class Rings Page to find out.

Your Grad Announcements and Accessories are custom products, therefore changes or cancellations are not accepted after your order has been submitted and the receipt has displayed on your screen. If any of your products arrive damaged or defective, please e-mail us or contact us by phone.